🔁 Return & Refund Policy

•        Returns/exchanges are allowed only for defined categories, within specific timewindows. These vary by category. 

•        For some categories (notably electronics, mobile accessories, large appliances), refunds may be restricted and replacement or repair may be the only option. 

•        Refund timeline: For prepaid orders, once cancellation/return is accepted, refunds are usually processed within a few business days (24 hours is often indicated, though actual may be longer).

⚠️ Key Points & Caveats

•        The “free cancellation window” often is linked to time before the order moves to the next processing stage (warehouse/packing). If the order status moves to ‘Packed’ or ‘Shipped’, self-cancellation may no longer be available and you may need to refuse delivery or initiate return. 

•        Cancellation fees and non-refundable fees: There are reports and sources stating that some “platform fees”, “offer handling fees”, etc., are non-refundable when customers cancel. 

•        For returns/exchanges in categories where only replacement or repair is offered, you may not get a cash refund unless replacement isn’t possible.  

•        The policy emphasises that refund/returns are subject to (“Our Returns policy may vary slightly depending on the product and seller”) which means you must check the product page at purchase.